Information and overview of data protection
Under current data protection legislation (the legality of data processing) we would like to inform you that:
a) Algar Seco Parque is responsible for the collection and treatment of personal data from its guests. The following data will be required from all guests in each accommodation unit: full name; address (street, postal code, city, country); telephone number; e-mail address; date of arrival and departure; type of accommodation and any other special requirements.
c) The visitor always has the choice to optimize his/her cookie preferences used on Algar Seco Parque´s website. Session cookies are stored temporarily and erased when the browser is closed. Permanent cookies will be stored on your device until they are deleted or until they reach their expiry date. Under no circumstance will we store cookie information that allows personal identification. You can object to cookies or manage them by accessing the settings of your browser and changing the configuration, usually under “Options”, “Preferences”, “Advanced” or “Help”. You can also prevent the data generated by cookies about use of the website (incl. your IP address) from being passed on to, or the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. The blocking of cookies will not prevent access to our website.
d) This site uses SSL or TLS encryption for security reasons. You will recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties. If you enter into a contract which requires you to send us your payment information, we will require this data to process your payment. Payment transactions are only made via external encrypted SSL or TLS connections through Redunicre.
e) In regards to social media (Facebook, Tripdavisor, Instagram) plugins (like & share button) and Google Maps:
Our website contains a plugin of Tripadvisor, operated by TripAdvisor, 7 Soho Square, London, W1D 3QB, England. When you visit a page containing the Tripadvisor plugin, your browser establishes a direct connection to Tripadvisor. The plugin transmits this log data to Tripadvisor servers in Europe and/or the United States. This log data may include your IP address, the address of the websites visited, which also includes Tripadvisor features, browser type and settings, the date and time of the request, how you use Tripadvisor, and cookies. More information about the purpose, scope and further processing and use of data by Tripadvisor, as well as your rights and options to protect your privacy, can be found in the privacy notices of Tripadvisor: https://tripadvisor.mediaroom.com/UK.
This website uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy?hl=en-GB&gl/.
g) The domains Algarseco.pt and Algarseco.com are divided into 2 servers, an electronic mail server and file hosting, for the respective web pages.
all the data referring to web hosting is hosted on the "Smart platform" of the Leonardo company. The Smart platform is hosted on Amazon CloudFront.
all data relating to email is hosted in the Microsoft cloud called "Exchange online", which has redunancy and data retention for 30 days.
The local server does not have external access. To access this server you need a login and password. It is automatically performed a daily backup of data to external disk, with retention of 30 days.
h) We accept payments via Redunicre. The provider of this service is Unicre, Av. António Augusto Aguiar 122, 1050-019 Lisboa, Portugal. If you select payment via Redunicre, the payment data you provide will be supplied to Redunicre. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
i) For legal compliance with Portuguese Immigration and Borders Services (SEF), "Algar Seco Parque" is obliged to collect the following data from all guests who do not carry a Portuguese identification document: full name, place and country of residence, date and place of birth, passport and/or identity card number and the issuing country of the identification document;
j) As stipulated by law, you have the right to ask at any time for access to your data, as well as the right to correction if necessary. You have the right of objection, limitation of processing, treatment, or deletion of said data.
k) Any existing personal data in physical form (paper) will be retained by Algar Seco Parque for 1 year (actively) and 10 years (semi-actively), including invoicing data for fiscal compliance. Personal data in digital form will be retained permanently, either in the cloud or on external disk.
l) Paper documents are destroyed by shredding, digital documents by digital elimination. We use our own shredder with safety level P-4, in accordance with Protocol DIN 66399. The paper is cut into particles of 160mm².
m) Algar Seco Parque is committed to the confidentiality of your personal data. The technical and organizational measures taken will always comply with the regulation, guaranteeing that the data treatment is lawful, legitimate, transparent and limited to the legal purpose of the commercial relationship, which may include informing, assisting, advising and contacting the holder of the personal data in in regards to their stay at Algar Seco Parque for a personalized follow-up.
n) Algar Seco Parque takes adequate measures to assure the integrity of any data requested from its guests, as well as the privacy of the holders.
o) Personal data is handled internally, with different levels of access, by the members of the management and its administrative services.
p) Personal data is handled externally, with different levels of access, by the following subcontractors:
"Leonardo Worldwide" – a subcontracted company to develop and maintain Algar Seco Parque’s website (www.algarseco.com). "Leonardo Worldwide" and its governing bodies have at no time access to or storage of any personal data of guests;
“Contas e Tostões” – accounting firm with access to invoicing data only;
"Primavera" - business invoicing software;
"Protel" – PMS, reservations management system;
"Jorge Santos" – guest transport and transfers;
"Travel Line" - guest transport and transfers;
"Teleonda" – internet provider;
"Dueto Final" - Bistro Algar Seco is the poolside restaurant at Algar Seco Parque. They have access to the following personal data: name of guest, accommodation name, dates of stay;
"Algarve Ferienhaus" – reservation agency based in Germany;
“ZeroUm” - IT services and assistance. They may have, with prior authorization, (remote) access to all data contained in the computers.