Algar Seco Parque Administração de Propriedades Unipessoal Lda.

Booking Agreement and Booking Conditions

1. Our Services

We rent holiday homes, bungalows and holiday flats (hereinafter referred to as holiday home) to our customers and arrange hotel accommodation, rental cars, taxi transfers, golf courses as well as tee times. (hereinafter referred to as third party services).

 

2. Exclusive Application

All our services are based on our terms and conditions. The brokered external services are exclusively based on the terms and conditions of the respective service provider.

3. Offer, registration, confirmation

3.1 Our offers are non-binding. You can book your trip in person, by fax, email, online or in writing. With your travel registration you offer us a binding conclusion to the contract. The contract comes into effect with our acceptance.

3.2 The registration is made by you also for all participants listed in the registratio.

3.3 After registration, you will receive a confirmation containing all essential details about the services you have booked, unless these can be found on or price lists or website.

3.4 Your reservation and our confirmation always refer to a type of accommodation, not to a specific holiday home, even if your request is noted on your reservation and our confirmation.

4. Payment

4.1 Together with your registration, please transfer a down payment of 30% of the total amount (including third party services).

4.2 For us the booking becomes binding after receipt of the down payment.

4.3 The balance becomes due 30 days (75 das when renting a villa) prior to your arrival date. In case of short-term registration and booking within the 30-day period, the entire invoice amount is due immediately.

4.4 We are not obliged to provide you with documents relating to the services agreed with him before our services have been paid for.

4.5 We will refund your down payment immediately if we are unable to confirm your booking and you have not accepted our alternative offer.

4.6 If your booking contains different seasonal periods, the price is calculated proportionally.

5. Conditions for the rental of holiday homes

5.1 The holiday home can be occupied from 3 pm on the day of arrival and returned before 10 am on the day of departure. Please inform us of your expected time of arrival at the holiday home no later than 14 days prior arrival.

5.2 You undertake to treat the holiday home with care. He is liable for all damage caused to the holiday home and its furnishings during the rental period by him or the other participants. We are entitled to demand an appropriate deposit when the keys are handed over. The deposit will be refunded upon proper handover of the rental property after deduction of any incidental costs. The refund shall not affect any claims for damages on the part of the lessor or manager.

5.3 The agreed rent includes all utilities of the holiday home with the exception of the costs for telephone and firewood and, if applicable, electricity (according to consumption). You settle these costs with us directly.

5.4 You are responsible for ensuring that the holiday home is only occupied by the persons named in the registration and confirmed by us in terms of numbers.If the holiday home is occupied by a greater number of persons than the maximum permitted, we are entitled, at our discretion, to expel the excess persons, to terminate the rental contract without notice for good cause or to increase the agreed rental price by a proportion corresponding to the additional occupancy.

5.5 Assistance dogs or guide dogs are only permitted with our express written consent, provided that prior notification is given at the time of booking and valid proof is supplied. If no advance notice is given, no proof is provided, and the customer's animal stays in the holiday home without our consent, we are entitled to terminate the rental contract without giving notice for good cause.

5.6 Information which does not relate to the holiday home itself but to local conditions (e.g. landscape, road conditions, equipment of the holiday resort and its surroundings with sports, leisure and other facilities) is always non-binding.

6. Service and price changes

6.1 Changes in or to the holiday home compared to the information and description on the website that occur after conclusion of the contract and were not brought about by us contrary to good faith do not entitle you to assert claims against us, regardless of the legal grounds, insofar as the changes are not significant. 

7. Cancellation, rescheduling, substitute person 

7.1 You can withdraw from the contract concluded with us at any time before your arrival. The withdrawal should be declared in writing.

Flats, bungalows, suite: In case of cancellation up to 30 days prior arrival, the customer will not be charged any cancellation fees, see 7.6. In case of cancellation from the 29th day prior arrival, the costumer will be charged with 100% of the total amount of the rental contract.

Special conditions for villas: if the contract is cancelled more than 75 days prior arrival, the client will not be charged any cancellation fees, see 7.6. Cancellations made between 75 and 30 days prior to arrival will  incur a charge equal to 30% of the total rental contract amount. For cancellations made from the 29th day prior to arrival onwar, 100% of the total rental contract amount will be charged. The fee will be waived or reduced if you prove that no loss or a lesser loss has been incurred.

7.2 At your request, we will make changes of your reservation up to 75 days prior arrival. (changes of date and/or holiday home). We charge a rebooking fee of €50.00 per change. Rebooking for holiday homes with a rental start date of 75 days or less is not possible. Unless you provide a substitute person, you can only withdraw from the contract and make a new booking. 

7.3 The cancellation and rebooking conditions stated in paragraphs 7.1 and 7.2 only apply to the rental of the holiday homes. In the event of rebooking or cancellation of third-party services arranged by us, the terms and conditions of the respective service provider shall apply exclusively.

7.4 You can arrange a substitute person for yourself or the other participants up to the date of travel. This requires notification to us. A rebooking fee of €25.00 will be charged for this, plus any costs arising from the rebooking of the third-party services. We can object to the change of person if we have important reasons for doing so (e.g. legal prohibitions). In case of objection by us, the usual cancellation conditions apply.

7.5 Cancellation and rebooking fees are due immediately.

7.6 In the event of cancellation, we reserve the right to charge a processing fee of up to €50.00. This fee is used exclusively to cover the actual administrative and processing costs incurred (e.g., for payment processing). The remaining amount will be refunded to you within 8 days via the same payment method you used for the original payment.

8. Insurances

8.1 For your own safety, we strongly recommend that you take out travel cancellation insurance. We also recommend that you take out travel accident and travel health insurance. In many cases, these insurances will reimburse you for most of the agreed cancellation costs or additional return travel costs in the event of necessary travel cancellation or early return travel for important reasons. If an insured event occurs, the relevant insurance company must be notified immediately. We are not involved in the settlement of claims.

9. Extraordinary circumstances

9.1 We are entitled to withdraw from the contract before the start of the rental period if the agreed service is made more difficult, endangered or impaired as a result of extraordinary circumstances unforeseeable at the time the contract was concluded, such as war, strikes or incidents in Portugal which are equivalent in their effects to the aforementioned examples; civil unrest, epidemics, sovereign orders (e.g. confiscation of accommodation or means of transport, embargoes), natural disasters, considerable weather influences, destruction of accommodation facilities or cessation of operations by service providers.

9.2 In these circumstances, we will immediately refund the rental price paid. Further claims do not exist.

9.3 If the circumstances referred in paragraph 9.1 arise after the start of the rental period, either you or we may terminate the contract. If the contract is terminated, we are entitled to claim an adequate compensation for the services already rendered or still to be rendered until the termination of the rental.

9.4 We are entitled to terminate the rental agreement without notice if you or any accompanying guest, despite warning, repeatedly disturbs the proper use of the holiday home or resort facilities, violates applicable resort regulations, endangers other guests or staff, or otherwise acts contrary to the contract. In the event of termination, the full rental price remains payable.

10. Scope of liability, exclusion of liability

10.1 We are not liable for service providers in the area of third-party services that are merely mediated and expressly identified as such.

10.2 We are not liable for service disruptions in the area of local supply and disposal facilities (e.g. water, electricity and other energy), except in the case of physical injury.

10.3 Insofar as we are liable for services, our liability is limited to three times the amount of the rent agreed with us, insofar as damage to you or the participants was caused neither intentionally nor negligently.

11. Duty to cooperate, complaints

11.1 In the case of service disruptions, you are obliged to do everything reasonable to help remedy the disruption and to keep any damage to a minimum.

11.2 If, contrary to expectations, you have reason to complain, you must inform us immediately. If you fail to comply with these obligations, you shall not be entitled to any claims in this respect.

12. Exclusion of claims and limitation

12.1 Your claims must be lodged with us within one month of the contractually stipulated return date. After the deadline has expired, you can only assert claims if you were prevented from meeting the deadline through no fault of your own.

12.2 All claims from the rental contract to which you may be entitled against us in connection with the booking expire 12 months after the contractually agreed return date.

12.3 The limitation period is suspended if we first tell you that the complaints and claims will be examined. The suspension ends when we inform you of the result of our examination and our decision with regard to your claims.

13. Passport, visa, customs, foreign exchange and health regulations

You are responsible for compliance with passport, visa, customs, foreign exchange and health regulations. All disadvantages arising from non-compliance with these regulations shall be borne by you, even if these regulations should be changed after booking.

14. General

14.1 We reserve the right to correct errors as well as printing and calculation errors.

14.2 The invalidity of individual provisions of the rental contract shall not result in the invalidity of the entire contract. The same applies to these terms and conditions.

14.3 Information of all kinds is provided to the best of our knowledge, but without guarantee.

14.4 The contractual relationship shall be governed exclusively by Portuguese law.

Place of fulfilment for this contract is Lagoa, place of jurisdiction is Portimão.

Algar Seco Parque, Administração de Propriedades Unipessoal Lda., Soc. por Quotas, Capital Social
realizado €7.500. Registrado na C.R.C. de Lagoa No. 195 fls 99 do Livro C-1, Contribuinte 501378073, RNET 5132

Carvoeiro 02/2026


 

Legal Notice

Site Notice

Algar Seco Parque Administração de Propriedades Unipessoal Lda.
Rua das Flores
8400-510 Carvoeiro

Telephone: +351 282 350 400
Email: algarseco@algarseco.pt

VAT: PT501378073

RNET 5132

92615/ AL, 92623/ AL, 92624/ AL, 92626/ AL, 92627/ AL, 96692/ AL, 97437/ AL, 97439/ AL, 97441/ AL, 97442/ AL, 97443/ AL, 97444/ AL, 97445/ AL


Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. Please find our email in the impressum/legal notice.

We do not take part in online dispute resolutions at consumer arbitration boards.


Liability for Contents

As service providers, we are liable for own contents of these websites. However, service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.


Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.


Copyright

Reproduction, editing, distribution as well as the use of any kind require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.


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